Friday, February 12, 2010

Mother Bear

We had a little experience this week...my first mother bear moment. Paxton had not been feeling good all weekend so on Tuesday I decided to take him to the doctor. He wanted us to go to Utah Valley to get some tests run to make sure that he didn't have the dreaded RSV. A quick chest x-ray and a RSV swab...should be in and out right?

Well we started out this little adventure in x-ray where we waited "in line" with um...no one, for one hour for a 2 minute x-ray. By then I was a little angry. I was missing dinner with my friends. Paxton was hungry. Andy was worried. Well it only got worse...We headed down to respiratory for the RSV swab.

Let me just preface this with reminding you that we did not go to the doctor when we were going up...the doctor came to us, made a quick diagnosis and directed us to "the box" to find the medicine we needed. I heard the lady call respiratory and tell her that she had 2 people waiting, one for a nasal suction and one for an RSV swab. To make a long story we headed up stairs to mother and baby, she told me to get Paxton undressed and she put a pillow over his arms and chest and told me to lay on top of him and hold his head down. In my mind I kept thinking "really all of this for an RSV swab?" Well before I knew it she was squirting water down Paxton's nose and out of no where she whips out this tube and shoves it down his nose into his throat. Well turns out she didn't read the test order and did the nasal suction on Paxton and I assume the RSV swab on the other boy who went before us. I have never been so angry with someone in my life! By the time it was over Paxton was bawling, I was bawling, the lady just kept telling me that I should have told her she was doing the wrong thing. That mother bear instinct in me came out and it was all I could do to not punch her in the face for putting my son through all of that for nothing and then blaming it on me for not telling her how to do her job.
Oh don't you worry a complaint was filed...a call to the billing department was made (cause you better believe I am not paying for that) and after all that Paxton didn't have RSV after all...just a mild case of viral pneumonia. Luckily he is feeling much better but I am still a little fired up about a "quick" 4 hour trip to the hospital where they couldn't even get the test right but somehow it was all my fault!

4 comments:

Heidi said...

That is outrageous!! I hope someone from the hospital calls with an apology. How hard is it to look at a chart??

Sarah said...

So frustrating! And I'm sure you kept you're cool way better than I would have ;) I had issues with a nurse in mom and baby, I wonder if it was the same one, hum. I'm glad to hear that Paxton is feeling better.

The Vakautakakala's said...

I would be livid!!

The Burnah Clan said...

wow wow wow, glad you filed a complaint...and I love the new pics of Paxton, so cute!